Privacy
Policy

 1. Introduction

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This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.biocsol.com. We are committed to protecting your privacy and processing your data in a transparent, lawful, and secure manner, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

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2. Data controller

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The data controller for this website is: BiocSol - info@biocsol.com

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3. What data we collect and why

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We collect and process personal data only when necessary for specific purposes.

• IP address, browser info, pages viewed : Site usage analytics and performance improvement
• Name, firstname, email, phone, LinkedIn profil, message (via contact/application form) : Responding to your contact request or application.

We do not use your data for marketing or profiling.

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4. Contact form

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When you voluntarily fill in the contact form on our website, we collect your name, surname, email address, phone number, and message. This information is used solely to respond to your request and is not shared with third parties unless required by law.

Data submitted through the form is not stored in a database but may be retained in our email inbox for the time necessary to manage your request.

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5. Cookies and tracking technologies

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We use cookies to improve your experience and analyze traffic. You can manage your cookie preferences via your browser settings or the cookie icon (bottom left of your screen).

See our Cookie Policy for detailed information on cookies used.

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6. Who has access to your data

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Your data is only shared with trusted third-party service providers where strictly necessary:

• Webflow – Website hosting and technical infrastructure
• Google (Analytics & YouTube) – For analytics and video content

We do not sell your data. All providers implement adequate data protection measures.  

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7. International data transfers

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As some service providers (e.g. Google, Webflow) are based outside the EU, your data may be transferred to countries like the United States. These transfers are made on the basis of Standard Contractual Clauses (SCCs) or other appropriate safeguards in compliance with the GDPR.

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8. Data retention

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We retain your personal data only as long as necessary:

• Contact form data: kept for up to 6 months after your request is closed.
• Analytics data (cookies): retained for up to 2 years.
• YouTube cookie data: according to YouTube’s own retention schedule.

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9. Your rights

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Under the GDPR, you have the following rights:  

• Access – Ask for a copy of your personal data.
• Rectification – Request correction of inaccurate data.
• Erasure – Ask us to delete your data (“right to be forgotten”).
• Restriction – Limit how your data is processed.
• Objection – Object to certain processing, including analytics.
• Withdraw consent – At any time, via the cookie banner or by contacting us.
• Lodge a complaint – With your national data protection authority (e.g., https://www.autoriteprotectiondonnees.be in Belgium).

To exercise these rights, contact us at: contact@biocsol.com

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10. Security measures

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We are committed to securing your personal information and protecting it against unauthorized access, loss, misuse, or disclosure.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. These include encryption, HTTPS, access controls, and secure infrastructure via Webflow.

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11. Changes to this privacy policy

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By using the website, you consent to our privacy policy. We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. If material changes are made, we will notify users via the website.

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Last updated : September 2025